pdvConnect is an easy to use and efficient workforce management solution that lets managers and administrators not only GPS track their mobile workers but also obtain detailed information regarding field events and status in the field. Back in the office, incoming field data, including photos, GPS locations and voice descriptions, are easily prioritized and managed from a web-based portal and are archived into a customers CRM system or used to create valuable reports.

pdvConnect helps you prioritize incoming issues by sending messages with customized subject lines into the office. This allows the staff to handle the more urgent messages first rather than the typical first in first out method of typical voice calls.

Walkthrough Notes
Document issues and take notes with voice and photos while performing job site walkthroughs. Reduce paperwork, helps avoid missing important details and is faster than manual note taking.

Maintenance Request
Create requests while out in the field reviewing properties and include photos of issues. Once the request has been completed, workers can respond with voice. All messages can be viewed and prioritized by subject from the pdvConnect pdvConnect Communications Console. The date and time-stamped messages can be forwarded and archived.

Work Order Start/Complete
Document when workers begin and finish work, with or without location to help track status and avoid possible disputes. Workers can also enter work order numbers to manage workflow easily. Office staff can track status and send text updates or confirmations from the pdvConnect pdvConnect Communications Console.

Security Checks
Security guards can select a customized message such as "West Garage Secure" speak their message, add an optional photo and go to the next routine patrol area. Office staff can locate a guard closest to an address and dispatch via text message quickly.